Senior Portfolio Administrator – Wealth Management
At Pacific Portfolio, we understand wealth management is less about numbers, and more about people. As a 4 billion dollar RIA with over 20 years of providing multi-disciplined financial guidance to individuals, families, and institutions, we are personally invested in your success.
Pacific Portfolio is hiring for a Senior Portfolio Administrator – Wealth Management whose primary role is to support the Senior Advisor and the team by providing high quality white glove service. This position requires a broad understanding of client servicing in the financial arena to ensure top notch client support.
Focus
Participates in the retention of existing clients, including ongoing client service, administrative and operation functions for assigned clients
Supports business development efforts
Responsibilities
Onboard and maintain client accounts which includes completing client, custodian, and firm paperwork
Execute client and firm tasks, such as asset transfers, preparation of reports, and general support of portfolio and investment strategies
Ability to offer solutions, with custodian and advisor team, to client needs such as standing instructions, complex registrations, death, beneficiaries, etc.
Maintain contact with clients to provide or obtain updated information • Respond to administrative client queries
Build strong internal working relationships to ensure a cohesive client experience • Maintain CRM through updated contacts, documenting emails and other items as requested
Work closely with Director of WM Operations in operational projects focusing on automation, efficiency, scalability of services, and risk controls
Other projects as assigned
Qualifications
Bachelor's degree
Holds Series 65 or willing
Minimum of 3-5 years of experience in financial client service, RIA experience a plus • Ability to foster teamwork and motivate colleagues
Client-centered focus
Excellent verbal and written communication and interpersonal skills
Enthusiastic, positive energy demeanor
Custodial experience with Charles Schwab a plus
Compensation and Benefits
Competitive Base Salary + Bonus up to 15% of base salary.
Firmwide benefits include but not limited to, Dental, Medical and Vision premium covered, attractive responsible time off policy, flexible hybrid in office/remote policy and 401k match.
To apply for this position, please submit your resume to lcook@pacific-portfolio.com.
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